Contact

Address:

Government Building
Floor VI, No.605A
Street:Mother Theresa n.n.
10 000 Pristina,Kosovo
Tel:+381 38 200 14 448
[email protected]

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Quick Facts

- Official Languages in Kosovo are Albanian and Serbian.

- Language of any community that constitutes five (5) per cent of the total population in any municipality will have the status of an official language.

- Language of any community that constitutes three (3) or more per cent of the total population in any municipality or has been traditionally spoken in a municipality can be used as a language in official use.
 
- In Prizren municipality, Turkish language has a status of an official language, as the traditional language.

Frequently asked questions

Which are the official languages in Kosovo?
Albanian and Serbian Language have equal status as official languages and the equal rights as to their use in all Kosovo institutions.

Could non – majority community languages become official language in municipality?
Language of any community that constitutes five (5) per cent of the total population in any municipality will have the status of an official language.
For more information regarding official languages in municipality and languages in official use in municipalities click here

What if these communities represent less than five (5) per cent in municipality?
Language of any community that constitutes three (3) or more per cent of the total population in any municipality or has been traditionally spoken in a municipality can be used as a language in official use.
For more information regarding official languages in municipality and languages in official use in municipalities click here

What is the purpose of the Law on the use of Language?
Preserves multilingual character of Kosovo society and represents its unique spiritual, intellectual, historical and cultures values, and for the rights of all communities in Kosovo to preserve, maintains and promote their linguistic identity.

What does the Office of Language Commissioner do?
Ensures that all public institutions and enterprises respect the Law on the Use of Languages and raises public and institutional awareness about language rights to support effective implementation of the Law on the Use of Language. Establishes and develops language policies, promotes and preserves languages of other communities

What are my rights?
You have the right to communicate and to receive available services and public documents from central and municipal institutions and public enterprises in any of the official languages.

What should I do if I don’t get a service in my language of choice?
You may file a complaint in the institution where your language rights are violated

After I file the complaint to that institution, but don’t get an answer or I am not satisfied with handling my case properly, what do I do?
You may file a complaint with the Commissioner of Official Languages.
How do I make a complaint to the Office of the Language Commissioner? Go to section Complaint in the main page and download the complaint form. You can send us the complaint form by mail [email protected] or hand deliver Government Building, Office 605A, SQUARE Mother Theresa n.n 10 000 Pristina